The Housing Support Unit has produced a range of useful toolkits which are available for download from this page.

The overall aim of the Housing Support Unit has been to support every local authority area to have an informed plan for achieving better housing options for older people (including those that are vulnerable).

The project follows up on regional research ‘Putting Older People First in the South West’ commissioned by the Housing Learning and Improvement Network (LIN). The South West Improvement and Efficiency Partnership and the Department of Health have funded and supported the Housing Support Unit.

The report of the HSU's work in the region is available for download from this page. The report features write-ups of the informed plans developed in seven local authority areas and ‘Light Touch Audits’ in a further nine authorities.
 

HSU Report

HSU Report: First Phase - Informed Plans

Appendix A: The Core Script

Appendix B: A Market Assessment 

Appendix C: The pro-forma for support 

Appendix D: The Project Initiation Document (PID) 

Appendix E: The sub-regional workshop presentations 

Appendix F: UoR Accommodation Business Case 


 

Toolkits available for download
 

Models of Hub and Spoke - please note that this toolkit has two case study appendices and that one of these has a further seventeen appendices.

1. Older People's Independent Living Services (OPILs), Bath & North East Somerset model
2. The Independent Living Service (ILS) evaluation, Cornwall model 

a. ILS Service Specification
b. Service Method Statement
c. Staffing Method Statement
d. ILS Communications Strategy
e. Pilot Provider Joint Project Plan
f. Consultation Project Plan
g. Feedback Staff Conference
h. Resident Survey Results
i. The Banding System, Part 1 – tenant consultation
j. The Banding System, Part 2 – staff consultation
k. The Banding System, Part 3 – following staff consultation
l. Banding self assessment tool
m. Screen print of workbook
n. Potential hub sites
o. Activities co-ordinator role profile
p. Transitional banding information
q. Interim ILS report 

Extra Care - The Financial Benefits  

Extra Care – Private sector models of developing with little or no subsidy  

Extra Care – A model integrated care and support contract  

Extra Care – Pathways and Allocations - there are five appendices to this toolkit.

1. Extra care allocations and letting protocols
2. Blandford extra care allocation and lettings protocol
3. Wiltshire extra care allocation and lettings protocol
4. 9-step lettings process flowchart
5. Care pathway chart 

An Assessment Task List  

An Integrated Framework

A Light Touch Audit Tool

Proposals are currently under discussion for the HSU to continue its work in region by supporting local authorities in the implementation of plans to achieve better housing options for older people.

For more information contact:

Pat Palmer
Housing Support Unit
Email or Tel 01752 698792