Workstreams and Programmes
Local Strategic Partnership & Local Area Agreements
Promoting Equality & Tackling Exclusion
Fire & Rescue Service
Fire & Rescue
Housing Support Unit
The Housing Support Unit has produced a range of useful toolkits which are available for download from this page.
The overall aim of the Housing Support Unit has been to support every local authority area to have an informed plan for achieving better housing options for older people (including those that are vulnerable).
The project follows up on regional research ‘Putting Older People First in the South West’ commissioned by the Housing Learning and Improvement Network (LIN). The South West Improvement and Efficiency Partnership and the Department of Health have funded and supported the Housing Support Unit.
The report of the HSU's work in the region is available for download from this page. The report features write-ups of the informed plans developed in seven local authority areas and ‘Light Touch Audits’ in a further nine authorities.
Toolkits available for download
Models of Hub and Spoke - please note that this toolkit has two case study appendices and that one of these has a further seventeen appendices.
a. ILS Service Specification
b. Service Method Statement
c. Staffing Method Statement
d. ILS Communications Strategy
e. Pilot Provider Joint Project Plan
f. Consultation Project Plan
g. Feedback Staff Conference
h. Resident Survey Results
i. The Banding System, Part 1 – tenant consultation
j. The Banding System, Part 2 – staff consultation
k. The Banding System, Part 3 – following staff consultation
l. Banding self assessment tool
m. Screen print of workbook
n. Potential hub sites
o. Activities co-ordinator role profile
p. Transitional banding information
q. Interim ILS report
Extra Care – Pathways and Allocations - there are five appendices to this toolkit.
1. Extra care allocations and letting protocols
2. Blandford extra care allocation and lettings protocol
3. Wiltshire extra care allocation and lettings protocol
4. 9-step lettings process flowchart
5. Care pathway chart
An Integrated Framework
A Light Touch Audit Tool
Proposals are currently under discussion for the HSU to continue its work in region by supporting local authorities in the implementation of plans to achieve better housing options for older people.
For more information contact: